Terms and Conditions
1. Acceptance of Terms
By using our website or placing an order, you agree to comply with and be bound by these Terms and Conditions, our Privacy Policy, and any other policy published on our site.
2. Eligibility
To use our services, you must:
Be at least 18 years old, or have the supervision of a parent or guardian
Provide accurate personal and payment information
3. Products and Pricing
All products displayed are subject to availability.
Prices are listed in AUD (Australian Dollars) and include GST where applicable.
We reserve the right to change pricing, descriptions, or availability without notice.
4. Order Acceptance
Receipt of an order confirmation does not signify our acceptance.
We reserve the right to cancel or limit the quantity of any order.
If an order is canceled after payment, you will be refunded in full.
5. Payment Methods
We accept secure payments through:
Credit/Debit Cards
PayPal
Razorpay
Stripe
Your payment information is processed securely through Shopify and approved gateways. We do not store your card details.
6. Shipping and Delivery
We deliver across Australia and selected international locations.
Delivery timeframes are estimates and may vary due to logistics or external factors.
We are not liable for delays caused by third-party couriers or customs.
For full details, please visit our Shipping Policy.
7. Returns and Refunds
We accept returns under the following conditions:
Items must be unused and in original packaging.
A return request must be made within [e.g., 14] days of receipt
Certain items may be non-returnable (custom orders, clearance products, etc.).
Refunds will be processed to the original payment method once the returned item is received and inspected.
Read more on our Returns Policy.
8. Warranties and Guarantees
Products may carry manufacturer warranties. Please refer to the individual product pages or contact us for warranty details.
9. Intellectual Property
All content on this website (including text, graphics, logos, and images) is the property of alledirect.com or its licensors and is protected under copyright and trademark laws. Reproduction without written permission is prohibited.
10. Limitation of Liability
To the fullest extent permitted by law, alledirect.com shall not be liable for any indirect, incidental, or consequential damages resulting from:
Use of the website or products
Inaccurate information
Delay or failure in delivery
Unauthorized access to your account
11. Third-Party Services
Our site may link to third-party websites or apps. We are not responsible for their content, terms, or practices. You are advised to review their terms independently.
12. User Responsibilities
You agree not to:
Use our site for unlawful or fraudulent purposes
Interfere with the website’s operation or security
Post misleading, harmful, or offensive content
13. Privacy
Your data privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.
14. Changes to Terms
We reserve the right to amend these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the site implies acceptance.
15. Governing Law
These Terms are governed by the laws of Victoria, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of that state.