Privacy Policy

1. Information We Collect

We collect personal and non-personal information, including:

Full name, email address, phone number

Shipping and billing addresses

Payment details (processed securely via Shopify & payment gateways)

Browser type, IP address, device type (via cookies and analytics)

2. How We Use Your Data

We use your information to:

Fulfill orders and provide services

Communicate order status and promotional offers

Improve site performance and customer experience

Detect and prevent fraud

Comply with legal requirements

We only collect data that is necessary and relevant.

3. Sharing Your Information

We do not sell your personal information.

We share your data only with trusted third parties, such as:

Shopify (our e-commerce platform)

Payment processors (Razorpay, Stripe, PayPal)

Shipping and logistics partners

Customer support and review services (e.g., Judge.me)

Legal or regulatory authorities (as required by law)

4. Cookies and Analytics

We use cookies to:

Maintain your shopping cart and session

Remember your preferences

Track usage through tools like Google Analytics

You can adjust cookie settings in your browser at any time.

5. Data Retention

We retain your data only as long as necessary to fulfill your order, maintain business records, or meet legal obligations.

6. Your Rights

Depending on your location, you may have rights to:

Access or update your personal data

Delete your data

Opt out of marketing communications

Request a copy of your stored data

To make a request, contact us at support@alledirect.com

7. Data Security

We implement industry-standard security measures including encryption, firewalls, and secure hosting. While no system is 100% secure, we strive to protect your data as best as possible.

8. Third-Party Services

When you interact with third-party apps, plugins, or payment gateways, their own privacy policies apply. We are not responsible for the privacy practices of third parties.

9. Children’s Privacy

We do not knowingly collect or store data from children under 13 years of age. If we become aware of such data, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.